Privacy Policy

Privacy Policy

Introduction

Welcome to https://broomfield-american-sign-language-therapy.denvermentalhealthcare.com (hereinafter referred to as “Broomfield ASL Therapy” or “we”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products. By using our platform, you consent to the terms outlined here, in compliance with various international privacy laws, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (European Union), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our online presence, including:

Please note that this policy does not extend to third-party services or platforms linked from our website. These entities have their own privacy policies, and we encourage you to review them before using such external services.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • Authorized User Access: When you use our applications or services as a registered user, we collect and process your data for the purposes of providing personalized services and improving user experience.
  • Website Visitors: If you visit our websites linked to this policy, we may collect certain information about your device and browsing behavior.
  • Communications: We may contact you via email, calls, or texts/SMS for transactional, promotional, or research purposes, depending on your consent and preferences.

Personal Data Collection

We gather various types of personal data to enhance our services and ensure user satisfaction:

  • Account Information: This includes usernames, passwords, email addresses, and any registration details you provide.
  • Payment Information: Details related to payment methods used for purchasing our services or products.
  • Financial Data: Transaction history, billing information, and financial records are securely stored and processed.
  • Purchase Information: Records of your purchases, including order details, delivery addresses, and product preferences.
  • Mobile Device Identifiers: Unique device identifiers and mobile phone numbers (with user consent) for improved service delivery.
  • Location Data: Your geographical location data, when provided, is used to tailor content and services.
  • Feedback and Reviews: Submitted feedback, ratings, and reviews help us enhance our offerings.
  • Social Media Information: If you choose to connect your social media accounts, we may access certain information from those platforms (subject to their privacy settings).
  • Product Interaction Data: Details of how you interact with our products or services, such as usage patterns, preferences, and feedback.

We collect this data through various means: user forms, interactions with our support team, automated tracking technologies (e.g., cookies, device fingerprinting), and third-party data providers.

Cookies and Tracking Technologies

Broomfield ASL Therapy uses cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your browser:

  • Strictly Necessary Cookies: Essential for navigating the website and using its core features.
  • Preference Cookies: Remember user preferences, such as language settings or content personalization.
  • Analytics Cookies: Track website usage statistics to improve our services and understand user behavior.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

  • Data required for legal compliance or record-keeping purposes is retained until the applicable retention period expires.
  • Personal information associated with active user accounts is stored until the account is deactivated or deleted at the user’s request.
  • Once the purpose of data collection is fulfilled, or when no longer needed for business or legal reasons, we delete or anonymize the data securely.

Security Measures

We prioritize the security of your personal information and implement robust measures to protect it:

  • Data Encryption: We use encryption protocols to safeguard data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  • Access Control: Our systems have access controls in place, limiting access to personal information only to authorized personnel.

Children’s Privacy

Broomfield ASL Therapy does not knowingly collect or solicit personal information from children under the age of 18. If we discover that a user is under 18, we will take appropriate steps to delete their data and opt them out of any future communications.

Your Rights (Data Subject Rights)

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to ask us to correct inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: Limiting our processing of your data based on specific conditions.
  • Data Portability: Receiving a copy of your personal data in a structured format, and transferring it to another controller.
  • Objection: Objecting to the processing of your data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: The right to be free from discriminatory decisions based solely on your exercise of data subject rights.

To exercise any of these rights, please contact our Data Privacy Team at privacy@broomfield-american-sign-language-therapy.denvermentalhealthcare.com or via post to our registered address. We will respond to your request in accordance with applicable laws.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes made will be reflected on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions, comments, or requests related to this Privacy Policy, our data practices, or to exercise your rights as a data subject:

  • Email: privacy@broomfield-american-sign-language-therapy.denvermentalhealthcare.com
  • Mail: Broomfield American Sign Language Therapy, [Registered Address]

We appreciate your trust in us, and we are committed to protecting your privacy throughout your interaction with our services.